1. Introduction
Your privacy is our top concern at MA Dubai Properties. We are dedicated to maintaining the greatest standards of confidentiality, transparency, and security when it comes to protecting the confidential data of our partners, clients, and website visitors. This privacy statement describes how we gather, use, keep, disclose, and protect personal information that receives via our website, digital platforms, and real estate services.
You understand and accept the practices outlined in this Privacy Policy by using our services or visiting our website.
2. Scope of This Policy
This Privacy Policy applies to all personal data collected through:
- Our official website and online forms
- Email, telephone, and electronic communications
- Property inquiries, viewings, and transactions
- Marketing campaigns and client relationship management systems
It does not apply to third-party websites or platforms linked from our site.
3. Information We Collect
3.1 Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
- Full name and contact details (email address, phone number)
- Nationality or country of residence
- Property preferences, investment goals, and budget range
- Information submitted through inquiry forms, surveys, or consultations
- Any other information you choose to share to facilitate real estate services
Providing personal information is voluntary; however, failure to do so may limit our ability to deliver certain services.
3.2 Non-Personal Information
We may automatically collect non-identifying information such as:
- IP address and device identifiers
- Browser type, operating system, and website usage patterns
- Pages visited, time spent on the site, and referring URLs
This data helps us enhance website functionality and improve user experience.
4. Cookies & Tracking Technologies
Cookies and other tracking technologies are used on our website to analyse traffic, customise content, and enhance site functionality. Cookies don’t gather personal information unless you specifically give them.
Through your browser’s settings, you can manage or disable cookies. Please be aware that limiting cookies may have an impact on some website functionality.
5. How We Use Your Information
Personal data collected by MA Dubai Properties may be used for the following purposes:
- Responding to inquiries and providing requested information
- Facilitating property sales, leasing, rentals, and consultations
- Sharing relevant property opportunities, market insights, and updates
- Managing client relationships and improving service quality
- Complying with legal, regulatory, and contractual obligations
We process personal data fairly, lawfully, and only for legitimate business purposes.
6. Marketing Communications
With your consent, we may send you property updates, promotional materials, or market insights relevant to your interests. You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.
7. Data Security & Confidentiality
MA Dubai Properties implements robust administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Access to personal data is strictly limited to authorized personnel and trusted service providers who are contractually bound to maintain confidentiality and data protection standards.
8. Sharing & Disclosure of Information
We do not sell or rent personal data. Personal information may be shared only when necessary with:
- Property developers, landlords, or sellers involved in transactions
- Legal advisors, banks, mortgage providers, and financial institutions
- Regulatory authorities where disclosure is required by law
- Third-party service providers supporting our operations under strict confidentiality agreements
All disclosures are conducted in compliance with applicable UAE regulations.
9. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal, regulatory, and compliance requirements. Once no longer required, data is securely deleted or anonymized.
10. Your Rights
Subject to applicable UAE laws, you have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete data
- Request deletion of personal data where legally permissible
- Withdraw consent for marketing communications
Requests may be submitted by contacting us directly.
11. International Data Transfers
In certain cases, personal data may be processed or stored outside the UAE where required for operational purposes. In such instances, MA Dubai Properties ensures that appropriate safeguards are in place to protect your data in accordance with applicable laws.
12. Third-Party Websites
Our website may contain links to third-party websites. MA Dubai Properties is not responsible for the privacy practices, content, or security of external websites. We encourage users to review third-party privacy policies independently.
13. Policy Updates & Amendments
MA Dubai Properties reserves the right to update this Privacy Policy at any time to reflect legal, regulatory, or operational changes. Updates will be published on this page and take effect immediately upon posting. Continued use of our website constitutes acceptance of the revised policy.
14. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates.
15. Contact Information
For questions, requests, or concerns regarding this Privacy Policy or the handling of personal data, please contact:
MA Dubai Properties
Dubai, United Arab Emirates
